Shipping policy

 

At Rasheed Teli Pansari, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

📦 Order Processing Time

  • All orders are processed within 1–2 business days
  • Orders placed on Sundays or public holidays will be processed on the next working day
  • Orders are dispatched after successful payment confirmation

🚚 Shipping Timeline

  • Delivery Time: 3–7 business days after dispatch
  • Delivery timelines may vary depending on:
    • Customer location
    • Courier partner
    • Weather conditions, festivals, or unforeseen circumstances

📍 Shipping Locations

  • We currently ship across India
  • We do not offer international shipping at this time

💰 Shipping Charges

  • Shipping charges are calculated and displayed at checkout
  • Free shipping offers (if any) are subject to promotional terms and conditions

📦 Packaging

  • All products are hygienically packed and sealed to ensure freshness and safety
  • Special care is taken while packing dry fruits, nuts, spices, and ayurvedic products to avoid damage during transit

🔁 Delivery Issues & Delays

  • If delivery is delayed beyond the expected timeframe, customers may contact us for assistance
  • Rasheed Teli Pansari is not responsible for delays caused by courier partners, natural calamities, strikes, or government restrictions

❌ Incorrect Address / Failed Delivery

  • Please ensure correct and complete shipping details while placing the order
  • Orders returned due to:
    • Incorrect address
    • Incomplete details
    • Unavailability of recipient
      will not be eligible for refund

Re-shipping charges (if applicable) must be borne by the customer.

📸 Damaged Package on Delivery

  • If the package appears damaged at the time of delivery:
    • Please take photos/videos before opening
    • Report the issue to us within 24 hours of delivery

🔍 Order Tracking

  • Once your order is shipped, tracking details will be shared via:
    • SMS / WhatsApp / Email

  • Customers can track their order using the provided tracking link

 

📞 Contact Us

For shipping-related queries:

Rasheed Teli Pansari

📧 Email: rasheedtelipansari@gmail.com